Shipping & Delivery Policy
We offer fast, reliable delivery options covering all governorates in the State of Kuwait, along with direct international shipping to the Kingdom of Saudi Arabia.
Local Delivery Within Kuwait
We provide instant delivery services across all Kuwait governorates (Capital, Hawally, Farwaniya, Jahra, Ahmadi, Mubarak Al-Kabeer).
⏱️ Delivery Speed
Orders within Kuwait are typically delivered within 1 to 2 hours from order confirmation.
💵 Delivery Fees
Fees vary by governorate and area, displayed clearly on the checkout page prior to payment.
🏡 Remote Areas & Chalets
Express delivery to chalets, farms, and outer areas (Sabah Al-Ahmad, Wafra, Abdali, Khiran) at custom automated rates.
📞 Order Receipt
Please ensure someone is available to receive the order and respond to driver calls to avoid delays.
Shipping to Saudi Arabia 🇸🇦
For our valued customers in KSA, we offer dependable international shipping across all products via accredited global couriers.
🚛 Logistics Partners
We partner with specialized couriers to guarantee safe and secure package handling.
📅 Shipping Duration
Varies between 3 to 5 business days (depending on destination city and customs clearance).
⚖️ Rate Calculation
Calculated automatically based on order total weight and city, shown at checkout.
International shipments may be subject to customs duties or VAT in accordance with Saudi Arabian regulations. Any applicable customs charges are payable by the customer upon delivery.
Essential Instructions & Requirements
1. Address Accuracy
Please enter your full detailed address (Area, Block, Street, House/Building Number, Avenue if applicable) with an active contact phone number.
2. Instant Order Tracking
Once your package is dispatched or handed to the courier, an automated WhatsApp or Email notification will be sent with tracking details.
3. Age Verification (+21)
In compliance with regulations, deliveries are made strictly to adults (21+). Couriers reserve the right to verify official civil ID prior to handover.